We collect personal and business information from clients and professionals, including:

- Name

- Email

- Phone number

- Payment details

- Business information (company name, address, etc.)

Information is used for:

- Service delivery

- Communication

- Marketing purposes

Data is stored securely using:

- Encryption

- Secure servers

- Access controls

Data sharing: We do not share client or professional data with third parties, except for payment processing.

Cookie policy: We use cookies to improve user experience and track website interactions.

Refund Policy:

- Time frame: 7-14 days from service delivery

- Refund policy: If a client is not satisfied with the service, they can request a refund within 7-14 days from service delivery. Refunds will be processed after deducting a 10% administration fee.

- Refund process: Clients must submit a refund request in writing to mailto:support@gentlefolkconsulting.com, including reasons for dissatisfaction.

- Refund timeline: Refunds will be processed within 7-10 business days of receiving the refund request.